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RETURNS & REFUNDS
Every piece in my shop is printed just for you, so I want to make sure it arrives looking the way it should. Here's how returns and refunds work.
Made-to-order prints
Each print is produced after you order it. Because of this, I can't accept returns or offer refunds if you change your mind, or if the size, color or style isn't what you expected. Please check the product details and size before you buy.
If something is wrong with your order
I'll gladly send a free replacement or refund your purchase if your print arrives damaged, has a printing defect, or never arrives.
Damaged or defective prints: Email me within 30 days of delivery at [your email address] with your order number and clear photos of the problem. You don't need to send the print back.
Lost orders: If your tracking shows no delivery, email me within 30 days after the estimated delivery date. Shipping times are estimates, and weather, holidays and carrier delays can add time, so please check your tracking first.
Please double-check your address
Make sure your shipping address is correct when you check out. I can't cover orders that are returned because of an incorrect or incomplete address.
A note on color
Colors can look slightly different on screen than on paper, so small variations aren't considered a defect.
Questions?
Email me at contact@arickelion.com and I'll get back to you within 2 - 3 business days.
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